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Help & Advice

We know that many residents find it more helpful to search for an answer to their questions online at a time that is convenient for them rather than telephone us.  On this page you will find information about topics that we are commonly asked about.


Our parent, RHP, has also created some helpful videos for its residents which offer DIY repairs advice about common household issues.  Please click here to view the DIY Videos on the RHP website.


If any of the items displayed on the video links or listed on this page do not give you the information you need or solve your problem, please don't hesitate to call us for further advice on 020 3166 2608,  email or complete our online repairs reporting form by clicking here