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Co-op Homes aims to make this website accessible to all visitors and viewable in a wide range of web browsers and platforms.

There are a number of ways to access the information on the Co-op Homes website. By clicking on the Accessibility buttons at the top of each page you will find a number of options including:
•Text enlargement options
•Text only versions (with additional large font sizes)
•High contrast screen options
•Translation options into over 30 commonly used languages
•Screen-reading options (Browsealoud) to hear the site content read out loud by your computer.

Alternatively you can request information from this site to be posted to you in Braille, audio tape, large print or in an alternative language. Simply contact the RHP Communications Team on freephone 0800 0322 433 (typetalk: 18001 0800 0322 433) or email Alternatively write to:

Communications Team
Richmond Housing Partnership
8 Waldegrave Road
Teddington, TW11 8GTby clicking on the ‘Contact us' button at the top of this page.


Text resizing

There are several options to increase the size of the text on our site.

You can use the browsers controls to change the text size as follows:
•In Internet Explorer 6
Select > View Text size - Largest / Larger / Medium / Smaller / Smallest
•In Internet Explorer 7
Select > Page Text size - Largest / Larger / Medium / Smaller / Smallest
•In Firefox
[Ctrl][+]increases the font size and [Ctrl][-] decreases it
•Alternatively, scroll with the wheel of your mouse whilst holding down the control button.



High contrast options

If you have dyslexia or sight impairment you may find our ‘High Visibility’ option more user-friendly. This changes both the text and background colour of the site to give better contrast.

It’s easy to switch to the ‘High Visibility’ setting – Simply click here to switch to the text-only version of our site and select your prefered colour options at the bottom of the page.



Browsealoud - Screen reading options

Top tip: If you are experiencing problems using Browsealoud on the Co-op Homes website try clicking on the 'Refresh' button on your browser toolbar. You may need to do this every time you navigate away from the Co-op Homes website.

The Co-op Homes website is now more accessible than ever with the addition of Browsealoud - a system that allows visitors to have the content read out loud by their computer. Browsealoud is ideal for people who find it difficult to read information online.

Reading large amounts of text on screen can be difficult for those with literacy and visual impairments. It's also a great tool for those learning English as a second language as it has additional tools that provide definitions for words that may not be recognised. A further tool allows large amounts of text to be saved as MP3 audio files that can then be listened to using MP3 players and Ipods whilst on the move.

Over seven million people in the UK have literacy problems, many of whom have downloaded Browsealoud already. It's a commonly used system that's used by over 350 local government sites and over 100 other housing association sites. It's also used by the likes of the BBC and Google. The new functions are in addition to existing language translation options, font enlargement features and high contract options for the visually impaired.

If you are interested in using Browsealoud simply click on the logo above to be directed to the Browsealoud home page. Once you have followed their simple instructions and downloaded the file to your computer you will be able to use Browsealoud on any enabled site. Once you have downloaded the file you will also be able to save it onto a disk or memory stick and take it with you when you use other computers at internet cafes or libraries.

To start using Browsealoud:
Browsealoud frequently asked questions:
Browsealoud video tours:
Browsealoud features:



You can instantly translate any page of our website into around 30 languages by simply clicking on the ‘Google Translate’ button at the top of the page.

We use a specialist interpreting and translation service and are able to offer customers help with telephone interpretation or translations of printed/online material if needed. If you would like any of this information supplied in your own language or alternative formats including Braille, large print and audio tape, please contact our Communications team by simply clicking on the ‘Contact us’ button at the top of this page.