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Contact us

Getting in touch with us is easy 

Telephone 020 3166 2608

Fax            020 3166 2214


To order repairs online click here


For new business and general enquiries
For invoicing, payment, direct debit enquiries   
For repairs ordering and enquiries (if this is a service Co-op  Homes provides for you)
For rents and all other customer service enquiries

 Residents can also use our dedicated texting service on 07398 377388 

 Simply text: 

REPAIR (with a brief summary of the problem) to 07398 377388 To request a repair appointment (if this is a service Co-op Homes provides for you)
RENT to 07398 377388 To discuss your rent account
BAL to 07398 377388 For a quick balance check
DD to 07398 377388 To set up a direct debit
CARD to 07398 377388 To order an Allpay payment card

You can also send us a text message containing any text, e.g. if you would like to speak to someone, or have a complaint; this will be directed to our customer service team who will get back to you as soon as possible.


You can also visit or write to:


Co-op Homes

8 Waldegrave Road Teddington TW11 8GT

Monday to Friday 9am – 5pm


Our office has wheelchair access or if you prefer we would be delighted to arrange to visit you at home.

Limited disabled parking is available by prior arrangement

Train: Teddington mainline station - approx 5 minutes walk.

Buses 33, 281, 285, R68 and 481 stop nearby