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Reporting Repairs

Longlife Housing Co-operative employs Home from Home to provide a repairs and maintenance service.

During normal office hours (9.00am to 5.00pm) requests for repairs, emergency or otherwise, should be made to Home from Home on 0208 472 7711.

Non emergency works can also be requested by email to 



For all emergency repair requests outside of office hours please call:  Richard Humphrey at Mission Maintenance Team Telephone:  07985 163 558 

Please note that an emergency repair is the rectifying of any defect, which threatens the health or safety of the residents or is likely to cause significant damage to the property.  If you phone Longlife's emergency repairs number for work that is not an emergency you may be recharged the cost of any work done or visit made.



For emergencies that involve the smell of gas or a gas leak, please call 0800 111 999

Any repairs needed for your gas water heater or central heating should be reported to British Gas on 03332 029797

Please quote Longlife's British Gas Contract number:  91101173030



Please download the leaflets below for details of emergency arrangements over the festive bank holiday period.