May Day HC

Seventeen flats and houses located in Deptford in South East London

Housing Management enquiries from May Day residents should be directed to Kalpana Rimal.

 

May Day Housing Co-operative has seventeen homes in Deptford, south east London. The estate was originally developed in partnership with CHISEL (Co-operative Housing in South East London) in the late 1980s.  May Day became a fully mutual independent co-op in 1992.

Co-op Homes is providing a full management service to the residents including rents, repairs, finance and governance administration.

 

Making a Compliant and Learning from Complaints

The Co-op welcomes feedback. If something hasn’t gone right, you can ask the Co-op to investigate. If you would like to raise a complaint, please follow the Co-op’s Complaints Policy, which is attached below. The Co-op takes all complaints seriously because they allow the Co-op to resolve problems, provide redress, learn from mistakes, and improve services.

The Co-op annually reviews what it has learnt from complaints. You can read the Co-op’s Annual Complaints Report and the Management Committee’s Response below.

The Co-op is a member of the Housing Ombudsman’s Scheme, and annually reviews its compliance with the Housing Ombudsman’s Code. You can read the Co-op’s Annual Self-assessment against the Housing Ombudsman’s Complaint Handling Code below.