If Co-op Homes normally carries out repairs for you:
No urgent or routine jobs will be carried out while we're closed but if you're unfortunate enough to suffer an emergency please still call the normal number, 020 3166 2608. Your call will be redirected to Pinnacle, our out-of-hours contractor, who will make arrangements to make the situation safe. You might need to make a second appointment when our offices re-open
.What is an emergency repair?
|If you're a Bramleys, Longlife, or Minster member||Please refer to your own repairs services' arrangments|
|If you're a Ealing, Chippenham, Flame, Nimbus or Senacre member||Please let a member of your committee know if an emergency repair arises.|
|ALL residents:||For a complete loss of gas supply (after checking your fuel credit), or a smell of gas, please turn off your supply at the meter and call National Grid IMMEDIATELY ON 0800 111 999.|
For repairs that are not an emergency, you can still report this online at Fixflo coophomes.fixflo.com and we will process this when we re-open
Or text us on 07398 377388 with your message or simply text
|BAL||for your rent balance|
|RENT||to ask to speak to someone about your rent account|
|DD||to set up a direct debit|
to report a repair
And we'll get back to you when we re-open.
We wish all our customers a Happy Christmas.