48 homes in the London Borough of Camden
Abeona Housing Co-op was founded in 1975 and is based in Fleet Rd, London NW3. The Co-op was set up during the squatting and short life housing movements of the seventies. In 1983 it was registered to provide permanent co-operative housing through the acquisition and development of property.
Abeona's own website with more information can be accessed through this link
Co-op Homes is providing housing management, governance and repairs service. Members can contact us here
Making a Compliant and Learning from Complaints
The Co-op welcomes feedback. If something hasn’t gone right, you can ask the Co-op to investigate. If you would like to raise a complaint, please follow the Co-op’s Complaints Policy, which is attached below. The Co-op takes all complaints seriously because they allow the Co-op to resolve problems, provide redress, learn from mistakes, and improve services.
The Co-op annually reviews what it has learnt from complaints. You can read the Co-op’s Annual Complaints Report and the Management Committee’s Response below.
The Co-op is a member of the Housing Ombudsman’s Scheme, and annually reviews its compliance with the Housing Ombudsman’s Code. You can read the Co-op’s Annual Self-assessment against the Housing Ombudsman’s Complaint Handling Code below.
