Resident Influence

We believe that the co-operative model of housing brings the benefits of good social housing to its residents, including security of tenure, relative affordability and better health, education and economic outcomes, but with the added benefit of allowing people to flourish through autonomy, agency and community.​
meet

We want our residents to have a say.  This is why we have set up a group called the Service Squad and you are invited to become a part of this group, just get in touch via Customer.Services@coophomes.coop  

Our Service Squad, made up of residents will:

  • Review the outcomes of our research into our services
  • Prioritise improvements
  • Feed into the design of our services
  • Test ideas before they get rolled out
  • Get feedback on the impact of any changes
  • Influence what questions we put out to a vote with residents
  • Comment on policy

The group is designed to be hands on and make a real difference, it's not about reading papers or attending meetings, it's about participating in workshops and coming up with ideas we can test.  So if you think you are up for it, get in touch.

If you have any comments on this or would like to get involved, please get in touch via Customer.Services@coophomes.coop