If you live in a property owned by your coop, and Coop Homes are your managing agent, you will need to check with them how they manage lettings.
Four our own homes (residents of Coop Homes South), we don't keep a housing waiting list. Any move is done via the Local Authority and you'll need to apply to join their housing register.
Urgent Transfers
Opportunities for transfer are only available on an exceptional basis as so few properties become available and the majority of these are offered to the Local Authority. You will need to speak to your Housing Advisor for more information.
Circumstances where you may be considered for a direct transfer include; violence, harassment, intimidation, or threats of violence likely to be carried out, or where major works to the property are required. We may also refer you to your Local Authority for emergency housing.
You can see how few properties we own and where they are in the table below.
Breakdown of Co-op Homes' properties by size and by borough (310)
The easiest and most common way to get a move is through a MUTUAL EXCHANGE which is when you swap homes with another social housing tenant. It can be a Co-op Homes property, another housing association or local authority home as long as your tenancy agreement permits this and certain other conditions are met.
If you're interested in a mutual exchange, you can find someone to swap with on www.HomeSwapper.co.uk , a nationwide database of other tenants looking for a swap partner.
If you're a member of one of our co-ops you can also use Homeswapper, but please enter your landlord as "Co-op Homes" when you register the first time as the subscription for this service is in our name. If you encounter any difficulties or have any questions about mutual exchange, please ask one of our customer advisers for assistance.
People also can advertise for someone to swap with on cards in local newsagents windows and on social media, such as Facebook Groups where properties are regularly advertised for exchange.
Residents interested in exchanging are strongly encouraged to visit the property they are considering swapping with to view it themselves in person. You should note that exchanging with a tenant from a different landlord can have implications on your tenure type, rent, affordability, and rights as a tenant. Please check with your Housing Provider to discuss any potential differences and their implications before you initiate a swap.
To exchange, each resident must obtain written permission from their respective landlords before any exchange can take place. Co-Op Homes has the right to refuse an exchange.
Refusal exceptions
Co-op Homes can in some circumstances agree to mutually exchange residents in arrears if;