Whilst the country is in this period of lockdown we are able to offer an EMERGENCY REPAIRS SERVICE ONLY (if Co-op Homes normally organises your repairs for you*).

Please do not use Fixflo to report an emergency. Call us on 020 3166 2608 for further advice or to report an emergency

* If you're a member of Ealing, Chippenham, Flame, Nimbus or Senacre co-op please contact a member of your committee for repairs advice. 

Longlife and Bramleys co-ops have different repairs arrangements and you are asked to check your own page under the "Client Co-ops" tab above.

Emergency or very urgent repairs include: 

• no heating or hot water
• total loss of power
• major leaks,
• broken WC (if no other toilet)
• blocked drains
• major structural damage

Repairs for any situation which does not pose an imminent threat to life, danger of serious injury or major damage to the property are NOT considered an emergency so please respect members of our team if they refuse your request.

We’ll continue to carry out any Health and Safety compliance activity and would ask residents who share communal entrances to keep them clear of obstruction or personal goods.

Please do not use Fixflo to report an emergency repair -  call us on 020 3166 2608.

If you or anyone in your household have symptoms of Coronavirus or if you’re self-isolating, please let us know at the time of booking.