Steven is an experienced housing leader with a strong commitment to community‑focused services, co‑operative values and high‑quality homes.

He has led teams across assets, operations and customer services, delivering improvements in safety, compliance, engagement and service design. Steven brings executive‑level experience in strategy, transformation and partnership working, with a focus on strengthening resident voice and organisational resilience.

As Managing Director of Co‑op Homes, he provides overall leadership and ensures the organisation delivers safe, customer‑centred services aligned to the new Consumer Standards.