News

14 March 2024

Co-op Homes Closed all day Thursday 21st March

We will be closed all day on Thursday 21 March. If we normally carry out your repairs and there is an emergency please call 020 3166 2608 and your call will be transferred to our out of hours emergency contractors, Pinnacle.

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19 January 2024

Tenant Satisfaction Telephone Surveys

The Regulator is setting new Tenant Satisfaction Measures. Since June 2022, we've been asking a third party company, IFF, to ask Co-op Homes tenants set questions on our behalf. Tenants will have the option to opt out.

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04 December 2023

Co-op Homes announces new development

We were delighted to welcome residents to Co-op Homes' first new development in Kingston upon Thames last week. The 15 new homes have been developed on the site of The Fountain pub in New Malden.

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18 September 2023

Repairs & Maintenance Contractors

Co-op Homes is looking for experienced and reliable repairs and maintenance contractors to join its Approved Contractors List.

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21 August 2023

Cleaning up our cleaners

Residents in West London have been reporting to us that the cleaning and grounds maintenance in their communal areas has left much to be desired. So, we carried out further spot checks and reviewed the service you’ve been getting and are delighted to let you know that we’ve contracted a new cleaning company to cover the Hillingdon, Hayes, Hounslow and Isleworth areas. We’ve been using this company to rave reviews over in Slough and Reading for a couple of years so were delighted that they have agreed to expand their area of operation just for Co-op Homes. The timetables of their scheduled Middlesex visits will soon be displayed in common areas.

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